To view, update or cancel your Change of Address order, you must first provide information to allow us to retrieve your order and prevent unauthorized access.
You can access your order by providing your new ZIP Code and your confirmation code. Your new ZIP Code is the 5-digit ZIP Code from the new address of your Change of Address order. Your confirmation code is the 16-digit code printed in the confirmation letter sent to your new address. If you submitted your Change of Address order online, you can also find your confirmation code in the confirmation email that was sent to you.
If you have trouble accessing your Change of Address order, it can be for one of several reasons. It can take up to 72 hours for an order to be available in this system. Orders that have been canceled are no longer available in this system. Also, please ensure that the information you are entering is correct.
Please note that the Internet Change of Address Service uses a high level of security on a secure server.